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Get in Touch

We're here to help. Reach out to our global team anytime.

General Support

Questions about your pet's health or using the app?

help@pawos.app

Request a Demo

For clinics interested in trying PAWOS

Business & Careers

Partnerships, press, or join our team

mithun@pawos.app

Our Global Offices

Mattera Life Systems operates across four continents

Hyderabad

India
Innovation Hub

Product development & engineering

Texas

USA
R&D Center

Clinical research & partnerships

Tallinn

Estonia
EU Operations

European compliance & support

Dubai

UAE
MENA HQ

Middle East & Africa operations

Frequently Asked Questions

What is your response time?

For help@pawos.app: We typically respond within 24-48 hours. For demo@pawos.app: We aim to schedule demos within 2 business days.

Do you offer phone support?

Professional ($99/mo) and Enterprise customers have access to phone support during business hours. Free tier users can reach us via email.

Can I visit your offices?

Yes! Please email mithun@pawos.app to schedule a visit to any of our global locations.

Are you hiring?

We're always looking for talented individuals. Send your resume and portfolio to mithun@pawos.app.

Still have questions?

Our team is ready to help. Drop us a line anytime.

Email Support